Determine if your website needs terms and conditions

Do you need a terms and conditions agreement on your website? Make a decision with the help of this guide.

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Determine if your website needs terms and conditions

Resources

Key quotes:

  • "Meeting this legal requirement isn’t difficult, and there are simple ways in which you can display your Privacy Policy on your JotForm web form to make sure that your users agree to it."
  • "There are a number of different web forms that you may be creating with JotForm, all of which collect personal data from your users."
  • "Here’s an example of what a checkbox on a web form looks like: Another clickwrap method is including a statement at the bottom of your web form that says something like “By clicking submit, you agree to our Terms and Conditions and our Privacy Policy”."
  • "Including a checkbox or statement is the easiest way to make sure that your users have agreed to your Privacy Policy, and it provides more legal certainty than a browsewrap method."
  • "This is what your form should look like at the end: JotForm has also created a widget that you can use to insert a link to your Privacy Policy or Terms of Use at the end of your web form."
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Key quotes:

  • "The Terms of Use is important for setting out the rules for customers using the website, and the Privacy Policy explains how the website owner will look after and deal with customers’ private information."
  • "JotForm provides templates for a number of “Contact Us” forms, but you may need to add some links or check boxes at the end of them to cover off your legal bases."
  • "This law requires that the website owner must: If you are based in any of the above countries, or if you could have users coming from those countries, your “Contact Us” form could collect personal information that is covered by the above laws, so make sure you comply."
  • "If you are using a browsewrap method in relation to your web form, make sure that the links to your Privacy Policy and Terms of Use are easily visible on your “Contact Us” page; don’t hide them below the fold."
  • "All web forms (no matter how short) need to be covered by your Privacy Policy and website Terms of Use."
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Key quotes:

  • "courts and the Department of Justice (DOJ) have continually referenced the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success criteria as the standard to gauge whether websites are accessible."
  • "Instead of the pretend-to-get-stuff-done maneuvering above, start by diving into WCAG 2.0 AA and taking care of the biggest obstacles to accessibility and most common lawsuit complaints."
  • "What the flexibility language is acknowledging is that although WCAG is currently the best solution for determining whether a website is accessible, it’s an imperfect standard."
  • "#3 Don’t Pay for Automated Scans The way you get started with accessibility is typically you 1) audit and then 2) remediate your website."
  • "And while you figure out your plan of action and are in the process of making your website accessible, you might get hit by a demand letter or lawsuit."
  • "Get my WCAG checklists and sign up to get my plain English guide on what all of WCAG 2.0 AA + 2.1 AA success criteria actually mean (free): Sign up free at Accessible.org Read more of my articles on Web Accessibility and ADA Compliance: Lowering your risk of a demand letter Why accessibility toolbars/widgets/plugins aren’t compliant Does every website need to be ADA compliant?."
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Key quotes:

  • "Customers may want to be notified of the general risks associated with using the site; If you’re collecting private information or data from users, they may be concerned with how you are protecting and using their data; they’ll want to know how your company deals with any conflicts arising from the use of your site, software, or product."
  • "If you’re going to be sharing this information with third parties, you’ll also want to be aware of state-specific laws that govern how this information can be shared and the notice and options that must be given to users."
  • "The Knot’s Privacy Policy is a good illustration of a policy that specifically calls out the ways in which a user can opt out of their information being shared with third parties, in line with California’s Online Privacy Protection Act."
  • "This California law is something you’ll want to be familiar with, as it can apply to your website even if you’re not based in California."
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Key quotes:

  • "These Terms of Service (“Terms”) apply to your access to and use of the websites, mobile applications and other online products and services (collectively, the “Services”) provided by A Medium Corporation (“Medium” or “we”)."
  • "“Continue,” “Sign-in,” or “Sign-up,”) or by using our Services, you agree to these Terms, including the mandatory arbitration provision and class action waiver in the Resolving Disputes; Binding Arbitration Section."
  • "(b) Other than for the types of liability we can’t limit by law (as described in this section), we limit the total liability of Medium and the other Medium Parties for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, to the greater of $50.00 USD or the amount paid by you to use our Services."
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What customers & experts say

Sheila
Sheila Customer / Dr. Sheila Hughes Weight Loss & Wellness

“There's absolutely no comparison between our old website and the B12 one. Our B12 website gives us the call to actions we need and better communication tools with our patients. Since our B12 launch, we started seeing more online visitors scheduling a consultation through our website.”

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Liam
Liam Sales at B12

“B12 aims to help small business owners by saving them time to focus doing what they do best — running their business. We want to help them increase their bottom line by providing high-quality websites at a fraction of the price charged by boutique agencies and other DIFY providers.”

Mandie
Mandie Design expert at B12

“I have thoroughly enjoyed working with the B12 website editor. It allows me to make pixel-perfect websites in a fraction of the time.”

Freddie
Freddie Customer / Suffolk Equity Partners

“B12 is amazing! You get a high-quality design for the price of DIY. It's really remarkable.”

Daniel
Daniel Sales at B12

“I'm proud to work for B12 and deliver the product and service we do. Too often, individuals do not have the time or industry knowledge to build, manage, or maintain a website. In today's world, your website can be your best friend. We strive to make sure your best friend is working as best it can!”

Megan
Megan Customer success at B12

“The website editor rocks! It makes it easy to add new items while keeping the same theme and structure I set when I created the site, no reformatting needed. It's fool proof and provides everything needed to create a seamless, gorgeous website. I actually use B12 for my own website!”

Annabel
Annabel Customer / Evolv Ventures

“My B12 experience has been great! What I appreciate most is that I can edit the site personally whenever I want to, but I can also ask for support when there are changes that I'm not able to make myself. B12 is great blend of a DIY service and a full-service website agency.”

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Megan
Megan Customer / Body Wise

“I love using the B12 website editor, which provides the ease of updating my website myself. With an intuitive editing platform, I didn’t need any guidance on making website updates. I made changes to my photos, copy, and text color — and I can do it whenever I want.”

Carlos
Carlos Customer / FitFuel

“If you want to sit at the head of the table, use B12. It is clear they have talented designers who are genuinely motivated to see you reach your goals.”

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Willie
Willie Customer / Urlife Now Fitness

“I like that someone is monitoring my website every month and making suggestions for how to improve it.”

Shane
Shane Customer / Spike On The Water

“The B12 website editor is so simple to use. I added a bunch of images, reworked text, linked my products, adjusted form links, and even got an animation flying around my footer. The experience with B12 has been amazing. Building a quality website is now fast and affordable.”

Heidi
Heidi Customer / CD Roma

“Since the launch, we’ve gotten more form submissions to inquire about our catering service and menu options. On top of that, I’ve noticed more customers who found out about us through our website before coming down to dine! The traffic we’ve realized in the short time the site has been online is very impressive.”

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Roberto
Roberto Customer / Emerald Gardens

“B12 was able to give us the flexibility we needed to play around with website elements while guiding us in our first attempt at building a website.”

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Andrew
Andrew Customer / Heroes Homestead

“I was always intimidated by my perceived difficulty of building a website but my experience with B12 was pretty smooth. I especially appreciate the quick response time to any requests I’ve sent the B12 team, and I also like the flexibility and ability to design the website ourselves. Since building my website, I’ve received a significant increase in the number of page views and email requests from the page.”

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David
David Design expert at B12

“Designing a website in just a couple of hours is actually possible. Thanks to B12's simple-to-use website editor, I'm able to create professional designs that would normally cost thousands of dollars.”

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