Helpful customer services quotes to improve your business

Key quotes:

• "While social media interactions can tell you something about your customers’ experiences, why would you need a community in order to better your customer service? Brand communities offer unique insights into customer needs, expectations and desires, and they can help you vastly improve your approach to customer support."
• "According to Welch, the function of managing any brand community should be “advocating on behalf of customers, driving customer satisfaction, retention, and connecting community members to each other.” While these outcomes stretch across areas of responsibility, including support, sales and social, they all work together to improve your customers’ experience with your brand."
• "Need examples of how to build and evaluate customer support metrics for your new community? It’s no surprise that brands that have tapped into community to supercharge their customer service models are seeing great returns."
• "Wide-ranging forums and user-generated content allow customers to connect and help one another, while SAP can track and acknowledge community member needs from a support and sales perspective."
• "The takeaway: While more products than ever are purchased online, online retailers still need to find innovative ways to turn potential customers into satisfied return customers."

Key quotes:

• "By Alexa Schirtzinger If there’s one thing we know about small businesses, it’s that they’re focused on growth."
• "(Click here to see the full results of our research.) So, as 2015 draws to a close, we wanted to give small businesses a little inspiration."
• "Here are 23 of our favorite quotes to help you jumpstart business growth in 2016."
• "— James Cash Penney, founder, JC Penney — Phil Knight, founder, Nike — Mark Zuckerberg, founder, Facebook ― Sigmund Freud, neurologist — Clayton Christensen, economist and Harvard professor ― Anthony Robbins, motivational speaker and writer — John F."
• "Kennedy, 35th president of the United States of America — Napoleon Hill, author ― Andy Rooney, journalist ― William George Jordan, writer/editor ― Johann Wolfgang von Goethe, writer/statesman ― Anaïs Nin, writer — James Cash Penney, founder, JC Penney — T.S."

Key quotes:

• "No matter how awesome your app is, no matter how innovative your new IoT gadget is, you are nothing without your customers."
• "And it’s your job to cram this golden rule into that apathetic employee’s head."
• "With these famous customer service quotes, you can convert any unmotivated team members into customer support workaholics."
• "Enjoy There you have it… 51 motivational customer service quotes to use in a speech or hang anywhere in the office, your desk, the kitchen, or even the restroom :) Highlight and let me know with a comment which customer service quote is your #1 favorite! Jack — SupportYourApp Written by Written by."

Key quotes:

• "However in today’s competitive culture, it has become an essential business function."
• "The customer experience is the next competitive battleground — Jerry Gregoire, former Dell CIO Another reason to invest in customer service is your bottomline."
• "According to the New York Times, 65% of all new business comes from referrals."
• "Experts have determined that there is a direct correlation between how satisfied your customers are and their willingness to stay loyal to your brand."
• "So, the better you are at customer service, the more your customers and their friends are going to buy from you."
• "— Walt Disney Choose to deliver amazing service to your customers."

Key quotes:

• "If you build great relationships and people get to like you for you, they will eventually promote what you do and would want to do business with you.” — Bernard Kelvin Clive, The Art of Personal Branding Here’s something that I can say without a shadow of doubt, Content Marketing is one of the most powerful areas of marketing in the modern era."
• "“Content isn’t King, it’s the Kingdom.” — Lee Odden, Co-founder, CEO, TopRank Marketing Read through the following marketing quotes to up your social media marketing strategy."
• "If you make customers unhappy on the Internet, they can each tell 6,000 friends.” — Jeff Bezos, Founder and CEO of Amazon 3."
• "“The secret to marketing success is no secret at all: Word of mouth is all that matters” — Seth Godin, Founder, and CEO, Do You Zoom In this highly competitive, digitally-driven marketing environment, you need a strong digital marketing strategy to outsmart your competition."