How to ask your satisfied customers for Google reviews

Transcript: Hey everybody its Josh here I've got a fun quick and very handy little tutorial for you here and this one I'm gonna show you how to create a Google review link and we're gonna create two versions of a link I'm going to show you how to create one where the website user will click and it will show reviews and then I'm going to show you how to create one where they can click it and then it will bring them right to be able to leave a review so a prime example here's a site that we're wrapping up right now where this client has several review sources and they wanted to link to their Google reviews so what we did is we created this to where you click the Google reviews and then it pops open this locations reviews so people can scroll through see all the reviews and they can also write a review here now that's kind of an extra step so if we wanted somebody to actually click to write a review like I have a moving forward page that I offer to my clients once a website goes live what I do... See more →

Transcript: My fourth tip is gonna sound a little crazy alright I'm just warning you I'll be honest anymore where Google reviews is great but there are things you can do with the Google reviews to help you get more customers that's why in this video I'm gonna break down my five tips on things you can do and encourage your customers to do to optimize your Google reviews to get more customers keep watching i'm blake stockton award-winning marketing consultant and entrepreneur and really quick if you want more marketing tips and advice for your business go ahead and just subscribe to our channel below and if you like this video and get value out of it drop us a thumbs up I'd really appreciate it alright once you start to get Google reviews there are things that you can do and things your customers can do to optimize those reviews why would you want to do that well there are things you can do with your reviews to help your search engine optimization ranking so get higher in Google and it's gonna help you turn those browsers those potential customers into actual customers you're gonna convince them to do... See more →

Transcript: You want a link so that your customers can easily leave you a Google review well fortunately for you a new thing just came out for Google and I'm gonna show you how to claim this new thing and get your link for your Google review right from your Google my business listing so let me jump into the computer right now and show you what you need to do once you login to your Google my business listing you want to go to the info section and once you scroll down you're gonna see this little at sign and this little at sign is your short name this is a new thing that Google was testing out now it's rolled out to all businesses and what you want to do is just like Instagram for example you want to claim your business's short name just like a handle for Instagram right it's gonna be your unique name that no other business in the country can have and you want to do that ASAP before another business gets it right mine's a little bit different because I already claimed it but when you click on the pencil you can enter... See more →

Key quotes:

• "If you already have online reviews coming in naturally (aka organically), your first picks should be the business indexes and websites where you already have a volume of reviews and positive ratings."
• "But, how can you encourage the happy and satisfied customers to spend their precious time contributing to the success of your online marketing efforts by leaving a testimonial that will encourage trust in your potential clientele? It’s important that you do not ask for a positive review but simply offer clients an incentive for feedback or a small giveaway like a branded t-shirt, which they can then wear and do your marketing for you…win win! Offering a bonus or reward to every field tech whose client leaves a positive review is not only a great way to encourage your employees to excel in customer service, but also ensure your employees never forget to remind customers to leave reviews."
• "Some say the best way to go is personal — by calling the client up in person to get their feedback and ask for an online review."

Key quotes:

• "Right:Local 3 Pack on mobile.) Now suppose you wanted to get more specific, like “Mexican restaurants” or started to look for something else like “gyms”, “dentists”, “lawyers” or “construction companies”… Once again, you’re presented with a map and a list of 3 local businesses."
• "Since 92% of consumers read online reviews for local businesses, you can trust that Google will take it into consideration when displaying search results."
• "For real social proof, businesses also need to appear on Google Maps, and have some reviews or customer testimonials available online."
• "Right: Knowledge graph on mobile.) Getting a review is as simple as clicking on the “Write a review” button while verified by Google, like signing into your Gmail account."
• "There are many ways to start getting lots of quality reviews, but keep in mind that whatever the marketing tactic, you need to have actual customers reviewing you."
• "You might not be able to go this far with your review requests, but simple things like adding a customer’s name, reminding them of something positive, or sharing your story can go a long way to connecting with your customers on an emotional level, and ultimately get more positive reviews!."

Key quotes:

• "Online reviews have created a new field in marketing and communication that bridges the gap between traditional word-of-mouth and a viral form of feedback that can influence consumer’s opinion."
• "1) Better Understand your Customers & Improve Customer Service Analyzing reviews left to you by customers helps keep your feet on the ground in respect to overall customer satisfaction, as they can provide your business with feedback regarding what your customers truly want."
• "4) Allow Consumers to Have a Voice and Create Customer Loyalty Consumers that take the time to leave an online review for your business are far more likely to feel a certain loyalty to you and keep coming back."
• "Through the act of leaving a review and establishing a relationship with your business, it allows consumers to feel like they have a voice even behind a desktop and/or mobile and/ or tablet screen and are able to provide feedback in a positive and meaningful way."

Key quotes:

• "How people talk about you online shapes your business persona; that’s why getting clients to commit to contractor reviews should be a major part of your marketing efforts."
• "Good reviews can be cyclical — You get a positive review, you get more customers, they leave more reviews."
• "That is as simple as making a business card that features where you can be reviewed online and making sure your website has some simple clickable links at the bottom of the website, so that your customers can very easily access your contractor review sites online."
• "Instead of Googling yourself and checking your review sites every day, Footbridge Media’s contractor review management system is a simple way to monitor reviews on a constant basis."
• "In the end, all of these programs have the same limitation — a review program simply cannot leave a review on Google or Yelp or similar platform without creating a user account for your customer."
• "For the majority of these review sites, your customer must have their own user account to post their review."

Transcript: Over 90% of consumers rely on reviews before they'll even consider giving you their money so let's go over the easiest most effective ways to get more google reviews for your business hey guys West McDowell here from the deep end and one thing my clients are always asking me is how to get more Google reviews for my business so today I'm gonna show you my best tactics for getting more of those five-star google reviews this video is going to be comprehensive I'm going to take you through the entire process including who to ask how to ask and when to ask as well as a super effective way to make it as easy on your customers or clients as possible to do it you want and leave a positive review because most people do want to be helpful but only if you make it easy on them so if you make them have to think too much on their own or click and fumble around with it they'll just give up but before we get to the how let's take a quick second to look at why Google reviews are so powerful and why you need them... See more →

Transcript: Hi, there.Rachel from Geek Unicorn. Today I'm going to show youhow to create a quick link for customers to leave aGoogle review for your business. Now if you don't already have aGoogle business page you definitely want to go get one especially if you are abrick and mortar building where - or you have an office because you can certainlytake advantage of location-based search engine optimization. But even if you don't have abrick or mortar business it really helps to improve youroverall brand presence by having a Google business page. And what's really importantto add credibility to that business page isto have reviews. If you were to just sort ofsay to a customer after completing a service with them, "Hey, could you go leave a reviewon my Google business page?" That's all well and good, but nowyou've just introduced to this person several steps that they have togo through in order to do that. So let me show you hereif I had asked you to go leave a review for Geek Unicorn. You'd have to type inGeek Unicorn. You'd have to lookover here, and then it's not really likeobvious where to go. So I see here, it's reviews andthen write... See more →